Category Archives: Complaints about funeral homes

George Westwood, Haida Gwaii man, forced to stop unlicensed funeral services

After a complaint about a Haida Gwaii man performing funeral services without a licence, Consumer Protection BC sent George Westwood a letter, informing him how he could become licenced. Consumer Protection BC oversees the funeral industry in the province of … Continue reading

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Funeral Consumers Alliance writes about Haliburton family lawsuit

A blog by the Funeral Consumers Alliance (FCA), a non-profit group that is a funeral consumers watchdog in the U.S., mentioned the lawsuit recently filed by the Haliburton family in Vancouver, Canada, concerning a funeral home incident involving their 95-year-old … Continue reading

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Haliburton family files lawsuit over mother’s body being removed from morgue without permission

We have filed a lawsuit against a funeral home and its parent company for removing the body of our 95-year-old mother, Holly Haliburton, from the morgue of St. Paul’s Hospital without our permission. The hospital and its board, Providence Health … Continue reading

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Another family suffers ordeal of funeral home taking a body without permission

What prompted our family to start this website was  an incident involving our 95-year-old mother, Holly Haliburton, and a North Vancouver funeral home after her death, which caused us great anguish and greatly prolonged our grieving. You can read the … Continue reading

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Funeral consumers have the right to ask for a price list

Consumers have the right to ask for a price list from a funeral home. If the funeral home doesn’t provide one when requested, they are in violation of regulations of the B.C. Consumer Protection Branch. If a funeral home fails … Continue reading

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SCI settles L.A. class-action lawsuit for an estimated $80 million

A class-action lawsuit against Texas-based Service Corporation International has been settled for an estimated $80 million, ending a jury trial in Los Angeles that alleged the Eden Memorial Park cemetery had disturbed hundreds of graves to fit more in. The … Continue reading

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Military man buried in wrong grave, wrong uniform

Often we entrust the bodies of our loved ones to funeral services directors and staff, and we often pay thousands of dollars for funeral and burial services. We expect them to get it right. Every time. But last year in … Continue reading

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Nova Scotia woman upset by funeral costs and pricing

Two years ago, Jennie Morrow of Nova Scotia had two tragedies strike months apart. First her sister Wanda died of lung cancer. Then her 89-year-old mother passed away in her sleep. While Morrow felt her sister’s funeral was fairly priced, … Continue reading

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