A cemetery owned by Texas-based Service Corp. International has screwed up again, causing another grieving family further grief.
It happened earlier this month in Louisville, Kentucky, where Bill Dudley‘s 95-year-old mother, Nana Dudley, who died earlier this month, was supposed to be buried in the prepaid plot beside her late husband, Jack Dudley Sr.
Instead, a day after Mother’s Day, family members learned that someone else had been buried in their mother’s prepaid plot beneath a double headstone beside their father.
His mother had to be buried elsewhere in Evergreen Cemetery.
This wasn’t the first screw-up involving a member of the Dudley family.
In 2013, Dudley’s niece had to be buried in another grave because of the same problem — someone had been buried in her plot, located next to Dudley’s parents.
“Long story short, it happened to my family twice,” Bill Dudley recently told USA Today. (You can read the story here, which includes a video interview with Dudley.)
His father’s reburial, to be accompanied by a military salute, will ensure that his mom and dad are together as they wanted, the story said.
“We deeply apologize for this situation,” the cemetery’s general manager, Jim McCaskey, said in a statement issued by Dignity Memorial corporate communications in Houston, Texas, the report said.
The company is owned by Service Corporation International (SCI), North America’s largest provider of funeral and cemetery services, which owns many of the funeral homes and cemeteries in the Vancouver area and across Canada.
SCI owned the funeral home that our own family had a bad experience with — they took our mother’s body from the St. Paul’s Hospital morgue without our permission.
You can read about our family’s story by clicking here. Earlier this year, we filed legal action over the incident and filed complaints with Consumer Protection BC, which regulates the funeral industry in British Columbia, Canada.
We launched this website last year in memory of our mother, Holly Haliburton, 95, who died two years ago in Vancouver. We also wanted to educate the public about consumer protection rights involving the funeral industry.